Please read these Terms and Conditions (“Terms”) carefully before using this website. By accessing, downloading, installing, or using any features, tools, interfaces, or services (“Service”) offered on www.klasiksms.com (“Website,” “we,” “us,” or “our”), you (“Customer” or “you”) agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the Website and its services immediately.
1. Disclaimer of Liability
At www.klasiksms.com, we make every effort to ensure that our services perform as intended. However, we do not guarantee uninterrupted availability, error-free performance, or that our services will meet your specific requirements. All services are provided "as is" and "as available." Any errors will be billed in full.
You agree to indemnify and hold us harmless against any claims, liabilities, or damages—whether direct, indirect, or consequential—arising from delays, failures, or errors in the provision or use of our services.
2. Customer Responsibilities
2.1 Prohibited Uses
You agree not to use the Service for the following purposes:
- Sending unsolicited or unwelcome messages.
- Activities that disrupt public interest, order, or national harmony.
- Sharing offensive content that violates moral, religious, communal, or political standards.
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Spamming, defined as:
- Sending messages without the recipient's prior consent.
- Engaging in unlawful or fraudulent messaging activities.
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Scamming, including:
- Providing false or misleading information.
- Violating third-party intellectual property rights, privacy, or proprietary rights.
2.2 Indemnity
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Service.
2.3 Defamation
You are prohibited from using defamatory language or content against www.klasiksms.com. We reserve the right to suspend or terminate services without notice and without refund for violations of this provision.
2.4 Account Security
You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized access, loss, or breach of security.
3. Service Availability and SMS Delivery
3.1 Services are provided on an "as is" and "as available" basis, without guarantees for continuous operation or suitability for specific purposes.
3.2 We do not guarantee end-to-end delivery of SMS messages. Delivery failures may occur due to factors such as:
- The recipient’s mobile network coverage or device status.
- Insufficient network capacity.
- Environmental factors like weather or building obstructions.
3.3 SMS delivery is dependent on third-party network providers, and we cannot control delivery outcomes.
3.4 We may suspend services without prior notice for maintenance, upgrades, or unforeseen issues.
3.5 Accounts and services are non-transferable. Any unauthorized transfer or misuse of your account may result in immediate termination without refund.
4. Content Ownership and Responsibility
4.1 www.klasiksms.com is not liable for any damages resulting from:
- Errors or discrepancies in information provided on the Website.
- Unauthorized access by third parties.
- Equipment failures or access issues.
- System disruptions caused by third-party providers.
- Loss, destruction, or alteration of user data.
4.2 We reserve the right to modify, suspend, or discontinue any part of the Website or its services without prior notice.
4.3 Intellectual property rights for all content on the Website are owned by www.klasiksms.com. Unauthorized use of this content is prohibited.
4.4 You retain ownership of the content you upload or transmit. However, you are responsible for ensuring its accuracy, compliance, and backups.
4.5 We strive to retain user data for up to three (3) months but are not liable for any data loss beyond this period.
5. Pricing and Payment
5.1 All prices are listed in Malaysian Ringgit (MYR) and are subject to change without prior notice.
5.2 Payments can be made via bank transfer, cheque, Visa, MasterCard, or PayPal.
5.3 We use third-party providers to process payments and are not responsible for payment errors or disputes. Customers must resolve payment issues directly with the relevant third-party providers.
5.4 The price listed on the Website at the time of purchase is considered the final and valid price.
6. Refund and Package Changes
6.1 Refunds are not permitted under any circumstances.
6.2 Customers may not change their SMS package plans during the subscription period but can purchase additional packages.
6.3 No refunds or credits will be issued for unused SMS credits or rejected messages.
6.4 Errors caused by customers, including incorrect usage, will not qualify for refunds.
7. Termination and Suspension
7.1 Accounts found engaging in illegal SMS activities will be terminated immediately without refund.
7.2 Non-payment of fees will result in account suspension and termination, and access to data will be denied until payment is made.
7.3 Breach of these Terms may result in suspension or termination of services without prior notice.
7.4 Telecom providers may require the suspension or termination of specific content without explanation. In such cases, www.klasiksms.com is obligated to comply and will inform you promptly.
8. System Resource Usage
We reserve the right to suspend accounts that overuse system resources, including scripts such as CGI, Perl, PHP, and MySQL. Reinstatement of services is at our discretion.
9. Copyright and Intellectual Property
All content on the Website, including text, graphics, and images, is protected under Malaysian and international copyright laws. Unauthorized reproduction or use of this content is prohibited and may result in legal action.
10. Privacy Policy
We respect your privacy and do not sell personal information. Any data you provide for messaging or storage remains your property and will not be shared without your consent, except as required by law.
11. Anti-Spam Policy
Our Service strictly prohibits the sending of spam messages. If you suspect spamming, please report it to [email protected] for investigation.
12. External Links
Links to third-party websites are provided for convenience and may have separate policies. We are not responsible for the content or practices of external sites. Use them at your own risk.
13. Limitation of Liability
www.klasiksms.com is not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our services. This includes, but is not limited to, data loss, service interruptions, and financial losses.
