SMS IN FOOD DELIVERY

SMS Marketing can be applied to all aspects of a business, including ordering and delivery. This can be orders and deliveries between businesses and also for ordering by and deliveries to consumers.

SMS ordering facilitates the transmission and processing of business to business (b2b) orders as well as consumer orders. It’s all about improving the standard of your service and customers’ confidence by sending them constant real-time updates.

As in any industry, technology need to be utilized to enhance business practices. In food delivery sector, new solutions needed in order to be more efficient at delivering on time or handling customers’ expectations. SMS notification should be part of your business to ensure that customers are well-informed with the progress of their delivery.

Delivery and Notifications Examples

➢ Thank you for placing your order with XXX. Your order will be ready for collection in 20 minutes.

➢ Your order has now been cancelled and we have refunded you. If you have any questions, please call us on 0123456789.

➢ Order update – your order 3456 has now been cancelled. To order something else visit https://www.this.com/

➢ Good news! Your takeaway is on its way. We hope you enjoy it and look forward to hearing from you again soon.

➢ We are really busy at the moment and your order will take 50-80 minutes. If you can’t wait that long, call us at 0123456789 and cancel in the next 10 minutes.

In the competitive world of food delivery, it is important to get ahead of your rivals as more businesses are emerging. SMS marketing is one of the most versatile marketing methods in the fast food and takeaway industry. Great number of food delivery businesses are already using an SMS provider to reach their customers. Get yours today!